Overview
About Avadyne Health
Avadyne Health is a medical billing company that provides financial services to hospitals for patients. Their goal is to provide the best financial experience to a hospital’s patients as possible through an engaging, easy-to-use process in order to maximize satisfaction and loyalty.
Their Challenge
When ARKit came out, Avadyne had the idea to create a tool to go beyond the standard boring billing process and stand out as an innovative leader in their space. They wanted to create an interactive augmented reality experience that allowed consumers to view and understand their bills in a more engaging way.
That’s where Saritasa came in.
Our Solution
Saritasa worked with Avadyne Health to develop a Proof Of Concept for their new medical billing tool, doing research into ARKits capabilities and limitations in order to build an application that met their business needs and goals.
We ended up developing an AR application that allows a user to view their bill with a Patient Concierge who walks across the paper and provides information about the bill.
Our Approach
What Saritasa Did
AI & Computer Vision
Our team utilized AI, and computer vision to enable the software to recognize and track different sections of a medical bill through the device camera. Using Vuforia, the application could identify the bill in real time and highlight interactive areas, allowing users to tap individual sections and have the 3D Patient Concierge explain what each section means.
Voice-Over Technology
In order for the Patient Concierge experience to be as realistic and seamless as possible, our team user voice-over technology to lip-sync the recorded lines to the 3D asset’s mouth movements.
3D Assets
The Patient Concierge 3D asset was chosen to portray a professional tone that supports Avadyne’s branding from a 3D asset library.
Unity Development
The application was built using a 3rd party engine, Vuforia (based in Unity) because ARKit does not support the iPhone 6, which was part of the client’s requirements.
